How early should I arrive?
Players should arrive approximately 10-15 minutes early.
What should I bring with me?
Just your creativity and problem solving skills.
Will I really be locked in a room?
The door will be locked but each room is equipped with an exit button allowing you to leave the room at free will any time.
What happens if I do not arrive for my scheduled time?
Our rooms are set to start at the scheduled booking time, if you and your group are late you may have to complete your mission with less amount of time then originally given.
Are there cameras in the room?
Yes, cameras will be used to monitor your experience and to let us provide you with help when needed.
What payment options are acceptable?
Bookings may be made online or in person using a Visa, Mastercard, Discover, or American Express card.
What if we have to cancel our booking?
Your escape will not accept any cancellations within 24 hours of a scheduled time slot. All other cancellations will be charged a 20% cancellation fee.
What if I need to reschedule?
Rescheduling is subject to an available time slot and a 10% rescheduling fee at the sole discretion of the management team.
What is the age requirement?
The minimum age for participating in a mission is 12 years old, however any group with participants under 18 years of age must be accompanied by an adult who is at least 18 years or older.